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Website Policy

Site Policy
Ronald McDonald House Houston (RMH Houston) wants to ensure that guests feel comfortable and secure in their use of this web site. As a demonstration of our commitment to user privacy and security, we have disclosed our privacy policy below. While we make a legitimate effort to ensure your privacy and the security of any information that you provide to us, we urge you to remember that privacy and security begin with you. You are responsible for maintaining the secrecy of any passwords or password reminders and should exercise caution when disclosing information online.

Privacy and Security Policy

If you choose to make an on-line donation or submit personal information via submission forms, all of this information is encrypted using SSL, industry standard secure technology encryption that is designed to protect sensitive information. Your communication is authenticated using certificates. The credit card and personal information that you provide at the time of submission is stored only for the duration of the transaction, typically a few minutes. Once the transaction is processed, the information is overwritten to make it inaccessible. The credit card information that you provide at the time of submission is used only to process your donation or fulfill your request for information and will not be disclosed, sold, traded, rented, or otherwise revealed to the personnel of RMH or any other third party without your consent.

Technical Information: IP Addresses and Cookies

An IP address is a number assigned to your computer automatically when you use the Internet. When you use the RMH Houston web site, technical information from your PC, such as IP addresses and browser version may be communicated to RMH Houston. This information will not be linked to anything that identifies you personally and is not used to track the activities of individual users of the site. This information may be used to help RMH improve the look and function of its web site but will not be collected or aggregated into personal profiles for use or sale.

Cookies are files that web browsers place on your computer's hard drive to tell the server whether you have visited this site previously. Our site uses persistent cookies to save your password so you do not have to re-enter it each time you log in. These cookies do not store information such as credit card numbers. If you do not wish to utilize cookies in conjunction with this web site, you may choose to remove them by deactivating the "Remember Me" feature in your personal profile.

Links to Other Sites

The RMH Houston web site may contain links to web sites operated by parties other than RMH Houston. These links are provided for your convenience only. The inclusion of links to other web sites does not imply any endorsement of the material on those web sites by RMH Houston. RMH Houston is not responsible for, and makes no representation regarding, the privacy practices or content of these sites. Check the policy statement of these other web sites to understand their policies.

Opting Out

If you receive communications from RMH Houston and wish not to, you may opt to remove your name from our mailing list. For legal and accounting purposes, your donation records will remain in the organization database, but you will no longer receive mailings from RMH Houston. To opt out of receiving communications from RMH Houston, please send a written letter or e-mail providing your exact name and address to:

Ronald McDonald House Houston
1907 Holcombe Boulevard
Houston, Texas 77030
Attn: Data Entry Specialist
des@rmhhouston.org


Trademarks

RMH Houston must approve all uses of RMH Houston trademarks, both registered and common-law, in writing. Inquiries may be directed to dod@rmhhouston.org or mc@rmhhouston.org.

The marks:

Ronald McDonald House of Houston
Ronald McDonald House of Houston, Inc.
Ronald McDonald House Houston

and all variations of the following images:


 

are registered trademarks of the Ronald McDonald House of Houston, Inc.

Thank you for taking the time to review our Site Policy. Ronald McDonald House Houston is very concerned about privacy and security on line. If you have any questions about these policy statements or the practices of this site, please contact:

Ronald McDonald House Houston
1907 Holcombe Boulevard
Houston, Texas 77030
Attn: Office Manager
713.795.3500

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Terms & Conditions | Site last updated on 5/10/2013 | ©2008 RMH of Houston, Inc.

1907 Holcombe Blvd. | Houston, Texas 77030
Telephone: 713.795.3500 | FAX: 713.795.3557
info@rmhhouston.org